ADMINISTERING, SUPPORTING AND OPTIMIZING WINDOWS® XP
In this seminar you'll learn...
Installation techniques, including how to troubleshoot a failed installation
How to select the most appropriate drivers for your hardware and eliminate random hardware errors and crashes
How to properly monitor your systems, including which counters you need to watch and which ones don´t really tell you anything about system performance
How to quickly improve system performance by eliminating all those default services that you really don´t need
And more
We´ve seen great advances in technology with each new release of the Windows® operating system, but if you don´t know how to take advantage of the new technology, your administrative workload could become a heavy burden. This one-of-a-kind workshop will teach you the skills you need to get a handle on the administrative overhead that comes with managing multiple systems and ultimately reduce your workload to a more manageable level. You´ll learn how to take advantage of the remote administration features of Windows XP and be able to handle a variety of issues without ever leaving your office. After learning the tips and techniques taught in this workshop, you´ll improve the productivity of your end users by having systems that perform at peak levels without all those frustrating crashes and errors that waste time and money.
WORKSHOP AGENDA
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Day one: 9:00 a.m. – 4:00 p.m.
Fundamentals of Windows® XP
This informative workshop will begin with a look at what´s "under the hood" of Windows XP. You´ll find out what really makes this powerful operating system tick. Learn the differences between Windows XP Pro and Windows XP Home editions so you don´t end up making a costly purchasing mistake by buying the wrong version for your systems. You´ll also discover ... Why making the right choices when partitioning your hard drive is so important with Windows XP
What the real hardware requirements of Windows XP are and why you shouldn´t rely on what´s on the side of the box
Installation tricks and techniques that´ll save you time and virtually eliminate the hassles that come with the installation of a new operating system
How to decide whether you should upgrade your current operating system or perform a clean installation
How to troubleshoot a failed installation
Disk administration
Once you´ve got Windows XP installed on your systems, you´ve got to make sure your file system functions the way it´s supposed to, and that´s what this session is all about. You´ll uncover the tools that come with Windows XP that´ll help you keep your hard drives healthy and error free. You´ll learn how to use the Disk Management snap-in tool to manage the drives on your systems throughout your network without ever leaving the comfort of your own office. You´ll also find out ... How to check your drives for errors and what to do if an error is found
The importance of defragmenting your hard disks to keep them running at peak performance
How to manage disk quotas to make sure your hard disks aren´t filled up by your users
How to know when it´s okay to compress files on your hard drive without giving up performance
What you really need to know about file indexing and why it can sometimes decrease system performance
Monitoring and tuning
After the installations are complete and your users begin working with your systems, performance monitoring becomes number one on your list. In this session, you´ll find out why monitoring your systems is so important, plus learn valuable techniques for tuning them for maximum performance. You´ll find out why the settings from a default installation of Windows XP may actually be slowing your computers down and what changes you should make to really make them fly. You´ll find out ... How to properly configure your Pagefile settings and why you may not want to allow Windows XP to manage it for you
What performance counters you really need to monitor and which ones don´t give you much valuable information
How to configure alerts when performance counters go above or below predetermined settings
Why it´s important to monitor performance from a remote system rather than from the machine being monitored
Which services installed by default you can safely turn off for better performance
Managing users
Most people have probably heard the saying that 95% of all computer problems are user errors—but very few realize there´s a solution for keeping those errors to a bare minimum. In this amazing session, you´ll learn how to eliminate a huge portion of the day-to-day user-caused computer problems by managing system users. We´ll show you how to use the Group Policy snap-in tool to modify what can and can´t be done by your users on your computer systems. You´ll learn ... How Group Policies are created and enforced on an Active Directory® network
How you can create and enforce Group Policies on a peer-to-peer Windows® XP network or on stand-alone machines
How to control what applications can run on your systems to allow only those you authorize to work
An easy way to prevent users from installing unauthorized software and how to monitor the software that´s been installed on all your systems
How to prevent users from accessing the Registry to get around your security policies
Day two: 9:00 a.m. – 4:00 p.m.
Networking Windows XP
Today, virtually all computers are connected in some form to a network. Windows XP has added some exciting new features that take network computing to the next level. In this informative session, you´ll dive headfirst into Windows XP networking and find out how to take advantage of all that Windows XP has to offer. You´ll learn how to properly configure Windows XP networking components, including your Network Interface Card (NIC), modem, protocols and more. You´ll find out ... How to set up TCP/IP, the protocol of the Internet, to manually or automatically obtain IP addressing information from your network or ISP
How you can take advantage of the new remote desktop and remote support options found in Windows XP
How to manage shared resources on your network, including how to create hidden shares and how to control access to your shared resources
The right way to configure a dial-up networking session for trouble-free connections
How to configure your work computer running Windows XP to allow you to dial in from home
Managing Windows XP security
Computer viruses, adware and other security issues are on the rise. A quick search on the Microsoft® Web site yields well over 100 security bulletins on just Windows XP Pro. In this session, you´ll learn how to protect your systems from the seemingly endless onslaught of security attacks and viruses, even before they´ve been identified and patches are released. Being proactive instead of reactive when it comes to security not only saves hours of work but is far less costly to your company in the long run. In this session, you´ll learn ...How to block the installation of adware on your systems with and without third-party software
How to utilize the built-in firewall software that comes with Windows XP to secure your systems, and what you might be giving up if you enable it
Why it´s important not to blindly apply service packs, security patches and updates
How to use Local Security Policies to control network access to your Windows XP systems and keep prying eyes out of your systems
How to properly select the items to audit in your security log and keep out those that only waste space and quickly fill up your log files
Troubleshooting
Since Windows® XP is more complex than previous Windows operating systems, troubleshooting problems with Windows XP is also more complex unless you know the right troubleshooting techniques—and that´s what this session is all about. You´ll learn how to quickly isolate the cause of common and many not-so-common problems so your users spend more time working rather than sitting and waiting for you to resolve their issue. You´ll learn ... How to determine if your problem is hardware or software related
How to use the Device Manager to troubleshoot hardware problems
How to make sense out of the event log and use it to quickly isolate the cause of any problems you may be experiencing
How to quickly check for virus, adware or spyware infections which may be slowing your systems down
Special considerations when troubleshooting older 16-bit applications, and some of the things you can do to make them work better with Windows XP
What´s coming in the next version of Windows
Longhorn, the code name for Windows´ next version, is on the horizon and will contain many new "inside" pieces. In this informative session, get up-to-the-minute information on WinFS, Avalon, Indigo and more. Will you need to rethink your current computing strategy? This session will help you decide. You´ll also find out ... How the new presentation layer called Avalon will work and whether your users will experience a lengthy learning curve when making the move to Longhorn
What Indigo is and how it might change the way your systems communicate on your network
How Monad, the new command shell, might just make your job of administering systems much easier
What WinFS is really all about and how it will make organizing files easier and more efficient
What, if any, changes you might have to make to allow your current applications to run on the next release of Windows
US/Canada:
1-800-867-4340
United Kingdom:
0800 968254
Australia:
1 800 145 233
New Zealand:
0800 447 299
or e-mail us at:
onsite@skillpath.net
1-800-867-4340
United Kingdom:
0800 968254
Australia:
1 800 145 233
New Zealand:
0800 447 299
or e-mail us at:
onsite@skillpath.net
